Education Day

The UMNO conducts two in-person education days, one webcast education day, and one OHA Health Achieve session (for more information see 'Related Links') per year, keeping its membership apprised of the latest developments in the field.

Below you can find the information for next Education Day, Friday, June 15, 2018
held at the Holiday Inn - Yorkdale.

Registration Deadline: Monday, June 4, 2018.

You can download the Agenda and registration form here.

THEME:   Balancing System and Provider Responses to Enable Health Equity



08:30 to 09:00

KEYNOTE ADDRESS: Understanding What Matters to Patients in What We Measure
Anna Greenberg, Vice President, Health System Performance  Health Quality Ontario

09:00 to 09:45

What a Difference Data Makes: Collecting and Using Patient Demographic Date to Achieve Health Equity
Caroline Bennett-AbuAyyash, Health Equity Specialist  Sinai Health System

09:45 to 10:15

Networking Break

10:15 to 11:10

QBP Bundled Care: St. Joseph’s Health System Integrated Comprehensive Model (ICC)
Wendy Gerrie, Director Regional Integrated Decision Support   Hamilton Health Sciences
QBP Bundled Care: St. Joseph’s Health System Integrated Comprehensive Model (ICC)
Carrie Anne Beltzner, HNHB Integrated Comprehensive Care (ICC) 2.0 Project Lead  HNHB LHIN

11:10 to 11:35

Canadian Institute for Health Information(CIHI) Update - Insight New Dashboards
Clara Pong, Program Consultant, Integrated E-reporting  CIHI
Canadian Institute for Health Information(CIHI) Update - Patient Reported Outcome Measures
Shannon Weir-Seeley, Program Lead  CIHI

11:35 to 12:00

Access to Care Update(ATC)
Candice Tam, ATC Liaison for UMNO  CCO Access to Care
Mehul Mehta MoHLTC Liaison for UMNO  MOHLTC
Health Quality Ontario (HQO) Update
Ivan Yuen, HQO Liaison for UMNO  Health Quality Ontario
UMNO Executive Update
Paul Sandor, Chair UMNO  UMNO
Open Mic

12:00 to 13:00


13:00 to 14:10

Leading with Data: How Case Costing enhances Decision Support
Sandra Duhamel, Director, Decision Support  Health Science North (Sudbury)
Leading with Data: How Case Costing enhances Decision Support
Ali Mawashi, Financial Analyst  Health Science North (Sudbury)

14:10 to 14:45

Measuring Patient Experience
Salima Hadibhai, Program Lead, Performance Improvement and Capacity Building  Canadian Institute for Health Information
Measuring Patient Experience
Anthony Jonker, Director, Innovation and Adoption  Ontario Hospital Association (OHA)

14:45 to 15:00

Evaluations, Door Prize Draws, & Wrap-Up

Cost (CDN$):




Before Deadline




After Deadline




Payment: Please make cheque payable to: Utilization Managers' Network of Ontario

Submit registration form and cheque/money order to:
PO Box 30003
Brooklin Towne Centre
Whitby, ON, L1M 0B5
Terri Pitt (
(519) 631-2030

There are two entrances to the Holiday Inn on Yorkdale:

(1) through a car dealership (watch out for the speed bumps!) on the west side of Dufferin Street, south of the 401, and

(2) through the parking lot on the south side of Yorkdale Road, west of Dufferin Street. If you are arriving on the 401 from the west, exit the 401 at Dufferin St. and use the car dealership entrance, located at street lights at the bottom of the exit ramp on the right.

If you are arriving on the 401 from the east, exit the 401 to the Allen Road southbound, and exit the Allen Road to Yorkdale Road on the right.

Proceed along Yorkdale road which crosses Dufferin at which point you may either turn left and use the car dealership entrance on the right (beyond the 401 underpass), or alternately proceed past Dufferin and use the parking lot entrance off of Yorkdale road on the left (beyond a different 401 underpass).